Community Guidelines

Cykee — Community Guidelines

Last Updated: [DATE]

💛 These are the rules. Plain English. Not a legal document — the binding rules live in the Terms of Service §5. This page is what those rules mean in practice, and what we'd tell you face-to-face if you asked, "What gets someone removed from Cykee?"

The short version

We remove people for three reasons:

They make Cykee unsafe for other users — harassment, threats, predation, scams, fake identities.
They use Cykee for something it's not for — selling, escorting, recruiting, promoting outside services.
They lie about who they are — age, photos, identity, intent.

Everything below is the long version of those three.

1. Be honest about who you are

1.1 Age — 18 or over, full stop

You must be 18 years old to use Cykee. If we have any reason to believe you're under 18 — including AI flags on your photos, reports from other users, or inconsistencies in your profile — we will remove your account and report content that constitutes child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A. There is no appeal for underage accounts.

1.2 Your photos must be of you, taken in the last 24 months

No photos of other people. Catfishing — using someone else's photo — gets your account permanently removed and your photos compared against our reported-imposter index.
No photos so old they're misleading. If you've changed appearance significantly (substantial weight change, surgery, hair, age) since the photo was taken, update it.
No filters that materially distort how you actually look. Lighting flattery is fine. Replacing your face with an AI filter is not.

1.3 No fake or recycled profiles

One person, one profile. Multiple accounts to game the strike system, the touch economy, or to evade a block — permanent removal of all accounts.
No profiles created on behalf of someone else (including "my friend who's shy" — they need to make their own).
No reactivating an account that was removed for safety violations.

1.4 Be honest about your intent

Cykee is for people who want to actually date — meet someone, go out, see what happens. If you're on Cykee to:

Promote OnlyFans / cam work / paid content → removed.
Sell escort services or solicit clients → removed and reported per applicable law.
Recruit for MLMs, crypto schemes, or business ventures → removed.
Build a follower base for your social media → removed.

We're not snobbish about other platforms — those things have their place. That place isn't here.

2. Treat other people like people

2.1 No harassment

This includes — and is not limited to:

Repeated unwanted contact after a "no" or a block attempt.
Sexual messages or images sent to someone who didn't ask for them. (We auto-moderate explicit content on photos and chat — repeat offenders are removed.)
Insults, name-calling, threats, or attempts to humiliate someone for who they are, what they look like, or what they said.
Coordinated targeting (e.g., asking friends to pile on someone).

2.2 No discriminatory or hateful content

Slurs targeting race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, disability, or age.
Profile or chat content that denigrates an entire group of people.
Hate symbols (any of the symbols catalogued by the Anti-Defamation League's Hate Symbols Database).

This is a hard rule. "It was a joke" is not a defense. Cykee does not require everyone to like everyone — it does require basic decency.

2.3 No threats or incitement

No threats of physical or sexual violence against anyone — on Cykee or elsewhere.
No glorification or encouragement of self-harm. (If you're struggling, please contact a real human — the 988 Suicide & Crisis Lifeline in the US, the Samaritans in the UK, or your local equivalent. Cykee is a dating app; we are not equipped to be your safety net for a crisis.)
No glorification of school shootings, mass violence, or terrorist acts.

2.4 No doxxing or non-consensual sharing

Don't share someone's full name, address, employer, phone number, or other identifying information without their consent — on or off Cykee.
Don't share screenshots of Cykee conversations with the other person's face or identifying details visible to people they haven't consented to. (You can share an anonymized screenshot to friends for advice — that's normal.)
Don't share intimate images of someone without their explicit consent ("revenge porn"). This is illegal in most jurisdictions and we will cooperate with law enforcement.

3. Don't break the structure of the app

Cykee is designed around specific safety properties — blurred photos, double-blind voting, auto-redacted contact-shares, structured 38-minute dates. We notice when people work around them, because the workarounds are the failure mode.

3.1 Don't try to share contact info inside the chat

We auto-redact phone numbers, emails, social handles, and external messaging links inside the date chat. If you try creative spellings, image overlays, or coded references to get around the redactor:

First attempt → silent redaction.
Second attempt → warning, message blocked.
Third attempt → strike + date ended.

The double-blind structure exists for safety. Working around it is working against the people on the platform.

3.2 Don't impersonate Cupido or Cykee staff

The AI assistant is named Cupido. There's no Cykee staff DM'ing you in the date chat or outside it. If someone claims to be "Cykee support" inside the app, they're lying — real support is support@cykeeapp.com, by email only.
Don't pretend to be a moderator, a verified user (we don't have a verification badge), or a "Cykee insider."

3.3 Don't game the touch economy

The Cupido AI runs on touches (1 touch = 1 message). You start with 100 and earn more (+50 per friend) through real referrals. Don't:

Create alt accounts to refer yourself.
Buy or sell touches outside the app.
Use scripts/automation to send messages to Cupido.

These get the alt accounts removed and a strike added to the primary.

3.4 Don't try to bypass blocks

If someone blocks you, you don't see them, you don't message them, you don't seek them out from a different account. "I just want to apologize" is not a justification — they made their choice and we respect it.
Trying to identify someone who blocked you (creating new accounts, asking mutual users to find their handle) is itself a violation.

4. Don't bring fraud or scams to the platform

4.1 No romance scams

A romance scam typically looks like: someone on the app starts a connection, the conversation accelerates emotionally, then they need money — for a medical emergency, travel, a stuck investment, anything.

If anyone — match, would-be match, or someone you've connected with off Cykee through a date — asks you for:

Money via wire, Zelle, Cash App, Venmo, or similar.
Gift cards (Amazon, Apple, Google Play, etc.) sent to them.
Cryptocurrency.
Bank account details, login credentials, or a "small loan."

Stop talking to them and report them. Real people you've connected with via a dating app don't ask for money. If we confirm a scam attempt, the offender is removed permanently and flagged across our reported-imposter index.

4.2 No commercial promotion in the date chat

The date chat is for two people getting to know each other. It's not a sales channel.

Don't promote your business, MLM, crypto project, NFT drop, OnlyFans, cam content, escort services, or coaching products.
Don't drop affiliate links.
Don't try to recruit the other person to your job, your church, your political campaign, or your gym.

4.3 Don't game the gift system

Gifts are sent through Goody. The shipping address is the recipient's — you never see it, they never see yours. Don't try to get someone to share their address inside Cykee instead of through the Goody link.
Don't pressure someone to send you a gift. Gifts are optional; the app makes that clear. "Send me a gift to prove you like me" is a dealbreaker, not a relationship.
Don't request specific gifts outside the catalog.

5. The strike system, plainly

Most rule violations don't get an instant ban. We use a strike system because most users who slip up once don't do it again, and we'd rather correct than expel.

Strike	Trigger examples	Consequence
1	First minor violation (e.g., one auto-redacted contact-share attempt, soft profile rule break)	Warning, no app restriction
2	Second similar offense, or one moderate violation (sustained harassment in a chat)	Temporary 7-day hold on sending date requests
3	Third strike, or one serious violation (no-show on a confirmed date)	30-day suspension
4–5	Continued pattern	Account permanently removed
Immediate removal (no strike ladder)	Underage, CSAM, threats of violence, scam confirmed, impersonation, escort-recruiting	Permanent removal + report to authorities where required

Strikes expire after 12 months of clean behavior at strike levels 1–3. Strike level 4 and above does not expire.

6. How reports are handled

When you report a profile, message, or completed date:

Acknowledgment — within 24 hours, you'll see in your Cykee inbox that the report was received.
Review — a real human (the founder, currently) reviews every report. We don't outsource this.
Decision — within 7 days for normal-volume reports, within 24 hours for urgent (underage, immediate threats, CSAM).
Outcome notice — you'll be told whether action was taken. We won't tell you exactly what action — that's the other person's privacy — but you'll know the report was acted on.

If a profile receives 3 independent reports for the same category of violation, it's auto-hidden from browse pending human review, even before the queue clears.

If you believe a report against your account was wrong, you can appeal once by emailing support@cykeeapp.com within 30 days of the decision.

7. Government and law enforcement requests

We follow the framework in the Privacy Policy §9. The short version:

We respond to valid US legal process (subpoena, court order, search warrant). We require valid process; we don't volunteer user data.
For emergencies (imminent threat to life), we cooperate with verified law enforcement on an expedited basis.
For requests from outside the US, we require a Mutual Legal Assistance Treaty (MLAT) request or equivalent valid process.
Where law allows, we notify users of requests against their account.

We do not currently publish a transparency report (we're too small), but we will when volume justifies it.

8. Appeals and questions

General questions about these Guidelines: support@cykeeapp.com
Appeal a moderation decision: support@cykeeapp.com within 30 days of the decision
Report a safety issue not covered above: support@cykeeapp.com or in-app Report

We aim to read every appeal personally. We don't always change our minds, but we always read.

9. When these Guidelines change

These Guidelines are reviewed roughly quarterly. The "Last Updated" date at the top reflects the most recent change. Material changes (adding new prohibited categories, restructuring the strike system) get a notice in-app and in the email tied to your account.

If you've been on Cykee for a while and a rule changed under you, the new rule applies going forward — not retroactively to behavior before the change.

One more thing

We didn't write these rules to be cute, and we don't have a separate "fine print" version. Everything that gets you removed from Cykee is on this page. If something feels off and you can't find it explicitly listed, ask — support@cykeeapp.com. We'd rather answer the question than have you guess.

— The Cykee team